TELECOM SERVICES

Unified Communications as a Service (UCaaS)

As part of the IT revolution toward all things cloud, Unified Communications increasingly is being delivered as a hosted, managed and usage-based solution, allowing organizations to shift from capital investment to operating cost models while enhancing services and features.  With UC-as-a-Service (UCaaS), additional expertise or IT resources typically are not necessary, allowing customers to offload inherent complexities of running a communications system to their service providers while ensuring access to the latest versions and features.  

 

UCaaS packages typically include desktop and soft phones, voice services with PBX functionality, presence management, integrated messaging, file sharing, single-number reach and audio/video/web conferencing delivered over a private or public IP network. Specific capabilities can be tailored to each user as well.

Versutia Solutions can work with you to implement a range of cloud UC tools and capabilities to meet your particular needs. 

Contact Center as a Service (CCaaS)  

 

Contact Center as a Service solution offers modern communication devices that promotes interactions between your customers and your business and also helps in improving general customers’ experience in order to help deliver customer support at an entirely new level. It gives your company to have both contact center agents as well as supervisors in all parts of the world and have communication with the clients through email, voice, web, video, and chat on a highly secured platform. Your new contact center is in the cloud, and thus is enormously scalable and is capable of significantly minimizing both operational and capital costs.

The Versutia Solutions team is capable saving not only your time and energy but also finances you would spend as we will find the very best Cloud-based Contact Center solutions that best suits your company. The enormous experience we have in this field, assists numerous clients in getting appropriate contact center solutions for their companies. We partner with the leading suppliers throughout the country and across the globe in helping your business get the correct Contact Center Solution.

 

  • UCaaS (Unified Communication as a Service)

  • CCaaS (Contact Center as a Service)

  • SIP Trunking

  • Hosted VoIP

  • Video Conference Solutions

  • Cellular Phone Services (AT&T, Verizon, Sprint)

  • Mobile Plan Management

  • Mobile Device Management

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